Privacy policy

PRIVACY POLICY - MOOD CASE DESIGN

At Mood Case Design, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share your information when you visit our website maisonlutin.com (the “Site”) or make a purchase.

1. PERSONAL INFORMATION WE COLLECT

We collect various types of personal information, including data about your device, your interactions with the Site, and transaction details.

Automatically collected data :

• Device Data: IP address, browser type, time zone, and installed cookies.

• Browsing Data: Web pages visited, search terms, and interactions on the Site.

These are collected using : 

• Cookies : Files stored on your device to optimize your experience (list of cookies used by Mood Case Design).

• Log Files : Tracking Site activity (IP address, browser type, visited pages).

• Web Beacons and Tags: Tools to analyze browsing behavior.

Transaction Information :

When you purchase a product, we collect order details like name, email address, billing address, payment information (e.g., credit card details), and phone number.

2. HOW WE USE YOUR PERSONAL INFORMATION

Your data is used to:

• Process orders : Manage payments, confirm orders, and handle shipping.

• Communicate with you : Send updates, order confirmations, and delivery tracking information.

• Ensure security : Prevent fraud and analyze potential risks.

Browsing data helps us improve the user experience and understand customer behavior through tools like Google Analytics.

3. SHARING YOUR INFORMATION

We may share your personal data with third parties in specific cases:

• Technology partners : Shopify hosts our online store. View Shopify’s privacy practices here.

• Analytics tools : Google Analytics helps analyze user behavior. You can opt out here.

We may also share data when required by law or to protect our rights.

4. TARGETED ADVERTISING AND TRACKING

We use your data to deliver personalized ads based on your browsing preferences.

Opting out of targeted ads :

• Facebook : Ad preferences

• Google : Ad settings

• Bing : Ad settings

You can also manage preferences via the Digital Advertising Alliance opt-out portal.

5. YOUR RIGHTS

If you reside in the European Union, you have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at contact@moodcasedesign.com

6. DATA TRANSFERS

Your information may be transferred to and stored outside the European Union, in particular in Canada or the United States, in order to fulfil our contractual obligations (e.g. order processing).

7. DATA SECURITY AND RETENTION

We retain your order data only for as long as necessary to fulfil the purposes for which it was collected, or until you request its deletion.

8. CHANGES TO THIS POLICY

We reserve the right to update this policy in line with regulatory changes or developments in our business practices. Any changes will be communicated on this page.

9. CONTACT US

For any questions regarding this privacy policy, or to exercise your rights, you can contact us at the following address: contact@moodcasedesign.com